The VeryDirtyCarpet.com Experience
VeryDirtyCarpet.com has a code of practice that ensures that when you have a need of our services, our visit will be more like an old friend than a cold experience of a unreliable and grumpy tradie.
We aspire to these standards.
We will be On Time
When we book a time we will be on time, we understand that you have a busy life and that you don't want to be waiting around all day. ( some carpet cleaners work like this, Not us), If circumstances prevail against us and we are running late we will call you if we are going to be more than 5 mins late. It is only fair on you and that's how we would want to be treated.
We will Inform You
We will check the Phone Quote when we get there and tell you before we start if there are any differences. We rarely change the price. It would only change if you have something different to what you told us when you booked the job. It is not our practice to entice you with a cheap price to get in the door, then increase the price on our arrival.
We will treat your house as if it were our own.
You have shown us the trust to invite us into your home, we will honour your trust in us. Let's face it, We are nice people.
We will turn up with the equipment to do the Job
VeryDirtyCarpet.com has a minimum standard for the Machine that will be used to clean your carpet.
We certify that the machine will be a Very Dirty Carpet Machine, Not an electric portatable, We only use Engine Driven Truck Mounted Machines with high heat, high vacuum and continuous flow operation.
Your carpets WILL be thoroughly cleaned and will dry quickly after we leave.
We will turn up with Qualified and Experienced Staff
Our Carpet and Upholstery Cleaners must have been trained to industry Standards and have a minimum of 5 years experience to be a part of our organization.
Our Staff are Police Checked
You can have confidence that our staff are trustworthy, We require all staff who work in the VeryDirtyCarpet.com name to have criminal history checks. It is sad in our modern era that not everybody is trustworthy, but we are determined to give you the highest confidence in our carpet cleaners.
All Our Work is Guarranteed
We believe in our workmanship and service so we are Prepared to back up our work with a 100% Money Back Guarrantee.
Our Goal is to make your experience an enjoyable one, like an old friend coming to help you out.